If you buy through links on our site, we may earn a commission. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. In 2015, eBay enabled $82 billion of gross merchandise volume. It was time for me to choose possibility once again. Corporate Phone Number: 1-415-222-8400. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. Evaluating all of these factors, I agreed to join the company. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. We'll do our best to get back to you in the next 24 hours. In February of 2020, we sold StubHub for $4 billion. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. 1 if you bought tickets and you have a problem with them. San Francisco, CA 94105 USA. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Personally, though, I found it disappointing. The Company offers tickets for live sports, music, and theatre events. Being OK With Spectacular Failure. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Joo Almeida D'Ea Head of Integration Office. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? 2 if you have questions about buying tickets. The corporate office phone number is 415-222-8400. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. This article was co-authored by wikiHow staff writer, Eric McClure. WebHow To Contact StubHub Corporate Office Headquarters. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. WebStubHub has 21 current employee profiles, including Founder Eric Baker. How do I contact? As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Our RSS feed includes all eBay news articles published on this website. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. It AtStubHub, our mission is simple: help fans find fun. His digital chapbook, The Internet, was also published in TL;DR Magazine. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). Joel Santirso Senior Product Manager. Find contact information here. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Olivier Ropars Vice President & CMO. StubHub is an eBay company (NASDAQ: EBAY). During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci WebStubHub's Field Operations. StubHub will send you an email with instructions on how to claim your refund or credit. To subscribe, click on the button below and copy the URL into an RSS reader. Search through past posts using the search bar at the top of the forum page. For More information on partnership opportunities with StubHub, contact [email protected]. StubHub will refund your money if an event is cancelled or moved. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Stubhub serves customers worldwide. All Rights Reserved. Choose Possibility: Take Risks and Thrive (Even When You Fail). Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S WebGet in touch with us today! Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. In 2018 and 2019, eBay faced mounting pressure from shareholders. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. WebStubhub, Inc. operates as an entertainment ticket agency. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. Stubhub serves customers worldwide. Come join us to plan your next live event experience! ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Restrictions apply. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. 199 Fremont Street, Floor 4. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Copyright 2021 by Sukhinder Singh Cassidy. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. Eric Baker Founder. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. Personally, though, I found it disappointing. Read on to get the help you need to contact StubHub. NYC Flagship Office - Stubhub. The transaction, subject to customary closing conditions, is expected to close in mid-2016. 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Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. It's often the quickest way to sort something out. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. WebStubHub is an American ticket exchange and resale company. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Open our virtual assistant, click on "Contact form" and let us know how we can help you. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Being OK With Spectacular Failure. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. 3 if you sold tickets already and have an issue. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. the exact pickup location and times. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. Call 1-866-788-2482. Alternatively, you can send us an email at Give us a call if you need help with something urgent. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Surviving wasnt easy. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. Picking up your tickets at one of our Last Minute Service Centres? Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Oscar Ferruz Director of Supply, Primary and Operations. Luckily, weve compiled (and tested!) StubHub gets a lot activity from users on Facebook than it does on Twitter.
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