hotel xcaret photo pass

But we purchased the photo package 2 parks & the hotel. We offer comfortable & private vacation rentals, Save an extra 10% or more on select hotels with Member Discounts, Access exclusive hotel deals, only with the Travelocity app. Official ID of the visitor on the reservation (original). Our agents will help you with the pickup information or any other doubt you may have. per night. If you visited our Parks: foto@xcaret.com Privacy Terms. It is for this reason that activities are not recommended to people who suffer from diabetes, heart problems, epileptic fits, asthma, hypertension and claustrophobia as well as pregnant women. Xcaret Website; Xcaret Hotels; Other Parks and Tours; Xcaret Promotions; Have you visited us? Is there any type of refund and/or cancellation? $159. Are the downloaded files of high quality? I made a habit of spending the very early mornings on my balcony in the hammock. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. If youre a minor, you can ask an adult to drive you. What types of files are the photos that are downloaded? FAQs; Customer Service. How does the discounts purchasing in advance apply? You can also make payments via deposit or transfer at the bank branch of your choice, make payments at convenience stores of the most recognized chains by choosing "Checking" as a method of purchase or trust in the security that Paypal offers. On a PC right-click on the file and select the option to extract. Australian Dollar (AUD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. You'll appreciate the 24-hour gym, poolside bar, and snack bar/deli. Yes. Our search will also list discounted Middleton, MA lodging that have a comparable rating of a Doubletree Hotels. If you do not have a credit card to make your purchase, you can choose bank deposit option as a payment method in the checkout process and follow the steps, or dial our service numbers where we will provide instructions to make your purchase via bank deposit. Xcaret: photo pass worth it? - Playa del Carmen Forum Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Documenting your adventures and experiences during a vacation can sometimes be challenging, especially when you want to get a photo with everyone in it -- inevitably, there's always that one person who's taking all the pictures but missing from the shots because he/she is too busy behind the camera. This change is valid only 24 hours in advance. Yes, you can contact the photography customer service center. The discounts are applied automatically by our system according to the date of visit. Please verify the policy to change the date of visit or cancellations. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. No, only Tour option includes round transportation from Cancun and Riviera Maya. Remember to smile when you come across our logo pictures! Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Within Mexico. If I do not have credit or debit how can I make my reservation? I feel like we had no idea what our "magic wristbands" did at the resort. You can download as many times as you need to while the code is valid. I had been in touch with Claudia, a guest services manager, prior to arrival and brought up my concerns afterwards, but I only got a response of "I recall offering a resort orientation the day of your arrival which was respectfully declined since you wanted to share time with your friends." To guarantee your safety and to ensure that harnesses are comfortable and fit each of our visitors correctly, a minimum weight of 88 lbs (40 kg) is required, and a maximum weight of 300 lbs (136 kg). We strive to communicate our brand through thoughtful and warm service, ensuring our guests take only the greatest experiences with them. She didn't really explain anything. Paid for in US $ we received the hotel photos only. Doubletree Boston Andover Hotel. Each park has its own price for the photos pass. This hotel features a restaurant, a 24-hour gym, and a bar/lounge. This historic hotel's 2 restaurants, 3 bars/lounges, and gym are some of the featured amenities. Due to the nature of the product we offer, you always have the possibility to view the photos. DoubleTree by Hilton Hotel Boston - Westborough, Next: Show All Available Comparable Hotels with Pricing, Andover Bird Sanctuary (Moncrieff Cochran Sanctuary), Addison Gallery of American Art hotels/motels, Tewksbury Hospital (Massachusetts State Infirmary), Hotels close to Lawrence Heritage State Park, Hotels close to John Greenleaf Whittier Homestead and Museum, Hotels near Boston National Historical Park, All Doubletree Hotels in or near Middleton. They are encoded directly from cameras with high resolution. Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. 800 006 FOTO (3686) We dont recommend the use of flip-flops or Crocs. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. !My family and I stayed at this hotel for 6 nights. These are both highly recommended. 282. Exact pick-up time will be confirmed when making your purchase. Only adult individuals aged 18+ are allowed to drive. We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! You can post now and register later. 800 006 FOTO (3686) We stayed in a adult only area. Occasionally, birds would land near him and hed speak to them or laugh at them. By During our stay we took advantage of all of the parks included, and enjoyed the Xichen Deluxe tour, as well as the Coba/ Xel Ha combined tour. They are encoded directly from cameras with high resolution. We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences.Our staff really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again.Respectfully yours,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Next, we want to show you the list of the culinary geniuses that are positioning Xcaret Hotels as an ideal destination for the lovers of fine dining experiences. Zipcode 77500. And the hotel provides the transportation there and back.We highly recommend anyone to go and experience this wonderful place. Other services (WiFi, ATM and gift shops). Due to the nature of the product we offer, you always have the possibility to view the photos. I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. Business travelers can take advantage of the business center. Remember that we will always be available to offer you in each stay, the best of Mexico included!Sincerely,Jorge DucoingHotel ManagerHotel Xcaret Mexico. If you hired a tour and already have a wheelchair, please call our contact numbers and give us notice of your visit to provide the best care for you. Do I need to make reservations in advance or can I buy at the Parks ticket booth on my visit? Traveling on business? A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Can I pay with credit card or debit card of a person not included in the visit? If you visited our Xcaret Hotels: fotohoteles@xcaret.com A number of individuals at the resort went well above any standard of service expected to be certain our vacation was perfect and I would be remiss if I didnt recognize their efforts.First- Talia, our guest services manager did an exceptional job arranging our itinerary, honoring my daughters birthday, and making sure we had a memorable experience.Roberto at La Cantina provided unbelievable service. Frequently Asked Questions - FAQs | Hoteles Xcaret - Hotel Xcaret Children under 4 years free. We list the best Doubletree Hotels Middleton venues so you can review the Middleton Doubletree Hotels hotel list below to find the perfect place. Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. A floating Mexican party awaits you at Xoximilco. Depending on the operation, transfer could be in a van or luxury bus. No one was watching him, and yet, he smiled the whole time. What happens if I forgot my download code? Advanced purchase discounts may vary depending on booking date and dates of stay. The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation. de C.V. | Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? By continuing to browse the site, you agree to the use of cookies. Yes the resort is beautiful and access to the parks is great. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. If you visited our Parks: foto@xcaret.com, If you visited our Xcaret Hotels: fotohoteles@xcaret.com. Plus having free shuttles to all the parks was a major win that my whole family took advantage of. How many times can I download my photos with my download code? Saturdat to Sunday from 9:00 to 15:00 Hours. My package also expires in a few days. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. Si visitaste nuestros Parques: foto@xcaret.com Si visitaste nuestros Hoteles Xcaret: fotohoteles@xcaret.com Horario de atencin: Lunes a Viernes de 09:00 a 19:00 Horas. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? We had a great time at the parks and used the Xelfies feature to take pictures at all the parks we visited.We have a big family so we had 3 rooms in total and bought the photo pakage $190 US per room only for the access codes for 2 of the rooms to not work at all and return an error message that the code is invalid.We have called multiple phone numbers just to be hung up on a redirected to different numbers that lead to no resolution and emailed multiple emails that result in no replies.Today we called for the 4th day in a row just to be told that none of our emails would get responses any time soon because there are over 600 customers with similar problems in front of us.This is outragous and has led to us losing so many of our vacation pictures. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. Your best memories of Xcaret Have a wonderful day visiting the Xcaret parks and spend moments full of fun. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexicos culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. We've spent a lot of time in the area, including several weeks in Cancun, and months at a time as a family in Playa del Carmen. Does admission to Xplor Fuego include transportation? I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. How do I open the ZIP file when I download multiple photographs? No one told us how to use them at the park to take pictures, no one told us that we could use them at the buffets in Xcaret park or how we could use them to get bags for the underground river swim. In the case of Mexican peso (MXN) you can pay with Debit or Credit Cards issued by Visa, MasterCard, American Express, Discover or Diners. The use of the Photo . The waiters/waitresses were always so nice. Check the schedules and open hours of our attractions and shows. All Doubletree Hotels in Middleton, MA - Doubletree - HotelPlanner.com What happens if I didn't bring along the credit card used for payment? A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. Take advantage of the business center and free WiFi in public areas. How much time do I need to visit all the spots in the Park? 2.- A list of the albums that are included in your package will be displayed. Where I can store my personal belongings? +1-888-675-2083. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay Saturdat to Sunday from 9:00 to 15:00 Hours. Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). The download code is valid for 30 calendar days from the date of purchase. Everything about the hotel was excellent. It didnt matter if he was cleaning the pool or checking chemical levels he smiled. Prices contemplate the number of people (PAX) and the number of purchased parks. Rest areas, dressing rooms and restrooms available during your visit. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Our All-Fun Inclusive concept is strengthened with new benefits to continue surprising you on your next stay. You can take it as many times. We advise you to wear long shorts, t-shirts, swim suits and water shoes that can be attached to your ankles so as to avoid losing them. Above and beyond customer service! Access to Xplor Park is limited to children under 5 years. (I loved Fuego on my last visit). La Casa de la Playa. Our hotel prides itself on providing five-star service, yet in some cases, mistakes can occur.We have shared your feedback with all the involved departments so we can continue to improve our services, as it is distressing to see loyal guests depart with a poor perception from their experience. I loved the location of the hotel, very close to everything. If you are in a hotel far from the Park, in Cancun or Tulum, you will be arriving at approximately in 1:30 or 2 hours. The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. Dear Valerie149,First and foremost, we would like to thank you for taking the time to share a detailed feedback from your experience at Hotel Xcaret Mexico. Saturdat to Sunday from 9:00 to 15:00 Hours. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi. Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? Fill out this form and one of our agents will follow up on your request. This luxury hotel features a casino, a full-service spa, and a nightclub. What are the payment methods to buy online? *MSI only with participating cards (banks) issued in Mexico. At what time will I be back at the hotel? If it doesn't, for their own safety, they won't be able to do the activity. You need to confirm your age by showing a valid ID card. No, all the activities are included in your admission. Xcaret is 37 miles (60 km) south of Cancun, 4 miles (6 km) south of Playa del Carmen, 20 miles (30 km) north of Akumal and 34 miles (55 km) north of Tulum. From $75. You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. You can purchase with a credit card or PayPal. No problem! Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. But we purchased the photo package 2 parks & the hotel. We arrived very early and rooms we not ready so we were given our bracelets and immediate access to all of the amenities. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Chetumal-Puerto Juarez Highway KM, Km. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico, This is the version of our website addressed to speakers of English in the United States. Great, vibrant, location. After visiting with colleagues in the spring, I knew I had to bring my family back. 5/5 would recommend again. Theres not an exclusive activity for young children, but they can do them all if they observe each one of the requirements, and must be accompanied by an adult all the time. Yes, you can access to the park with baby food, infant formula, etc. A seven Zip-line circuit which includes the tallest in the Riviera Maya. The hotel's 24-hour gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities. BBQ buffet with delicious ribs (vegetarian options available). Within Mexico. Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. However, I just feel that the management fell a bit short on the front end of things that could have made our stay so much easier. No problem! Pick up at the airport could not have been easier. The experience of living Mexican art . You must present the credit card (or copy on both sides) used for payment, on the contrary you will not have access to the park and will be losing your purchase. We had zero issues with arrival. What happens if I forgot my download code? Enter the heart of the Mayan jungle. Did you know you can find the best available rates by booking in advance? If you do not attend the day of your visit, you can change the date within the period of one year from the purchase date, giving notice 24 hours in advance. Mexico: 998-883-3143. . Faqs - Xcaret We offer you multiple payment options to pay for your reservation. Yes, the purchase confirmation can be presented with any of these devices. Please see our partners for more details. Your previous content has been restored. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. If I dont have one, will I be allowed to drive amphibious vehicles? All our current promotions are here, click now.

In Hoteles Xcaret, we create a delightful experience for each and every one of your senses in each restaurant. Responsive staff. it was just my wife and I for her birthday/anniversary. I can see them but they all say sample on the and not able to download. Circuit of 3.4 miles of jungle and caves driving an Amphibious Vehicle. Within Mexico. - Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Can I participate in an activity more than once? For more information, please consult our list of products and services found in the Price list section of our website. Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. At the end of your stay, you can buy the photos at the store Tienda de Fotografia. Special Promotions | Xavage Park Official Site She answered immediately and assisted with even my most insignificant requests. Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. Youll bring back home a terrific souvenir of your visit. Prices vary according to season. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. If you make your purchase through our contact numbers, the operator will inform you if there is a pick-up at the hotel where you are staying or otherwise, the closest hotel for this service. There is a horrible lack of signage throughout the resort, and we were not offered a tour of the grounds, although I saw other people getting one. As an All-Fun Inclusive hotel, your booking includes admission and transportation to our parks, premium dining experiences, shuttle to the . If you want to add something to your cart, we invite you to call our Customer Service and one of our agents will support you. 282. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. 450 Summer Street, Boston, MA, 02210. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. I live and work in Quintana Roo and I dont have IFE. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Pound Sterling (GBP): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Cancun, Quintana Roo. Pasted as rich text. Hotel Xcaret Arte is located in front of the Caribbean Sea, next to Hotel Xcaret Mxico.-15 minutes away from Playa del Carmen-45 minutes away from Cancun International Airport-45 minutes away from Tulum Address: Carretera Chetumal - Puerto Jurez, Kilmetro 282, Solidaridad, 77710 Playa del Carmen, Quintana Roo Access to the special ticket booth if you purchase online. Traveling on business? Minimum age allowed is 5 years old. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. See all available properties in Middleton. I went to the park and couldnt buy them. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Casa de la Paz The greatest books ever written are in our library. Yes, when you go to the restaurant, please inform your host about your dietary requirements and the chef will advise you on what to eat, or prepare something special for you. Rafts through a river circuit paddling with special hand paddles. When I visited the Park I couldn't purchase my photos, can I still buy them? Horario de atencin: Sbado y Domingo de 09:00 a 15:00 Horas. The maximum circumference of the harness around the waist is 47 in (120 cm) and 25 in (65 cm) around each leg. It is not necessary to make a reservation in advance; you can buy directly at the booth of the Park entrance at regular price. We would like to apologize for the issues you encountered upon your check in, as this is not the experience which we strive to provide for our guests in Hotel Xcaret Mxico. I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. At the park we offer spaces for relaxation where you can find chairs and hammocks at your service. We spent two afternoons in the lagoon, and even swam through several caves to find the resident flock of flamingoes. The company is constantly expanding but they currently operate 8 adventure parks, 4 tour experiences, and 3 all-inclusive luxury hotels. Find the best rates by booking your stay in advance at Hotel Xcaret Mxico, which includes unlimited access to all Grupo Xcaret parks, plus other benefits in our All-Fun Inclusive concept. Old Navy - Paseo del Carmen Shopping Mall. Do I have to reserve for a specific date? Round-trip transportation to the Embarcadero Isla Mujeres by Xcaret in the Cancun Hotel Zone is included. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. It is important to confirm your transportation service at least 48 hours in advance. Sol (PEN): Visa, Mastercard, Diners and JCB. Display as a link instead, Advanced purchase discounts may vary depending on booking date and dates of stay. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Xcaret Welcome to the best of our country at Mexico's Majestic Paradise with more than 50 natural and cultural attractions for the whole family. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. Each park has its own price for the photos pass. Admission to XPLOR All inclusive costs $ 129.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance.

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