The breakfast was excellent and free but the staff during breakfast was totally rude. Colorado Springs, CO 80920 US 800-766-8524 [email protected] Reservation Summary . The front desk staff were excellent as well as the Hotel itself. Colorado Bed Bug Hotel and Apartment Reports Grill/BBQ, Open for: Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. This is not a rash, these are bites! This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. Free WiFi and a daily hot breakfast with omelets and waffles is included. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Service was amazingly efficient. Check your selected option for more info. Welcome to our newly updated hotel. It is served in the restaurant. Local, We enjoyed the warm indoor pool and the breakfast options. Give Light and the People Will Find Their Own Way. Try again. I really didn't know about bed bugs at the time. - Terms of use - Privacy - Disclaimer. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Couples in particular like the location they rated it 9.0 for a two-person trip. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. Pet-Friendly Hotel in Colorado Springs | Colorado Springs Marriott The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. Freeland admits it's work that can make your skin crawl. From complimentary high-speed internet to plush beds, this hotel has it all. Sincerely, John Wilkins/Owner. The place was super clean. Unfortunately, he was the only one during our stay there that was friendly. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury BED BUGS - Review of Econo Lodge North Academy, Colorado Springs, CO The following reports are from third party sources. NEVER again! I would recommend it if you can handle the unfriendliness of the staff. To edit a review youve already submitted, contact our Customer Service team. Lift up each headboard an lay it on the bed. Overall, still comfortable and friendly service. Excellent breakfast. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. The Academy Hotel Colorado Springs - Orbitz We all have bed bug bites all over us and they are very uncomfortable! Skyware Booking Engine While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. Pool area was poorly lit but was heated. Colorado Springs ranks No. 42 for bed bugs I'm seeing where it says both? Error: Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! Bed bugs - Fairfield Inn & Suites Colorado Springs Air Force Academy emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Yeah right! Check under the box spring. Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. The Academy Hotel | 8110 N. Academy Blvd. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Travelers may receive a savings voucher when they submit a review. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Rooms hallways ,pool area, dinning area. Sincerely, John Wilkins/Owner. NEVER again! Colorado resort disputes bed bug claims made in viral video - KMGH Colorado Springs, Colorado 80920. Breakfast staff not so hospitable. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Tenants and landlords - bed bugs in residential premises. We all have bed bug bites all over us and they are very uncomfortable! "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. Bed Bug - The Academy Hotel Colorado Springs - Tripadvisor Right now bedbugs are a problem here at home in Colorado and in all 50 states. I was not told that the rooms all along the hallway we being renovated. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. Basically got one night free with purchase of one night compared to other Hotels in same area. Disliked: Cleanliness, amenities, property conditions & facilities. Hotels Colorado Springs, Colorado | TheAcademyHotel.com Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Reserved 2 rooms, 1 king & 2 queens. 15 Top-Rated Hotels in Colorado Springs | PlanetWare Yeah right! Please enter a valid email address. Posts are solely the responsibility of their respective authors. Yeah right! If you stayed at this property through Booking.com, you can write a review. You can only leave a review within 28 days after check-out. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Review tags are currently only available for English language reviews. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. All rights reserved. Room was a nice surprise- nice size, comfortable beds and chair. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Hotel The Academy Hotel Colorado Springs, Colorado Springs, United States The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. check in was super easy. They also have very strict protocol on handling complaints such as this. Reserved 2 rooms, 1 king & 2 queens. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 Pet-friendly rooms are also available. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Exterminators recommend we use the acronym S.L.E.E.P. This property has taken steps to provide more sustainable and eco-friendly travel. I was not told that the rooms all along the hallway we being renovated. Sincerely, John Wilkins/Owner. NEVER again! The pool was nice and warm This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. See More Rooms & Suites 01 / 09 The Academy Hotel is independently owned and operated. Tripadvisor performs checks on reviews. We were told there was a hot tub at the hotel - there was not one. If you booked through us and want to leave a review, please sign in first. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Loved the breakfast! Best Western The Academy Hotel Bed Bug Reports The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. We went back to the area for spring break and decided to stay there again because of the location and price. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. Kids will love the heated pool. They have a wonderful breakfast bar. 96 out of 2735 reviews" ", Rating 2 - Terrible. Please dont include personal, political, ethical, or religious commentary. This was for the price a grand slam! Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. Guests submit their subscores and their overall scores independently theres no direct link between them. The only way to leave a review is to first make a booking. Hotels With Bed Bugs in Colorado Springs, CO - Yellow Pages Please see our partners for more details. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike Bedbugs in room. Management doesn't seem to care much. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Site content 2006-2019 Maciej Ceglowski )Icon Color & Report Disclaimer, File a new bed bug report at this location. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. The room was not very clean. 714 out of 2735 reviews" ", Rating 6 - Okay. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Made beds, replaced towels and amenities. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Breakfast was above expectations, and the restaurant was on point. Rating 10 - Excellent. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. They also have very strict protocol on handling complaints such as this. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. Steakhouse, Made to order omelettes! I have never received such terrible treatment in my life!! We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. This meant there was furniture being moved men shouting up and down the hall and dogs barking. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. I did not like how dark the place was, and how murky the pool was. Rooms were clean and comfortable But this would have been bearable had the staff not been downright snotty and rude. Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. I then contacted the BBB. Unfortunately, he was the only one during our stay there that was friendly. Staff was really helpful and friendly. Additional sorting options might be available (by type of traveler, by score, etc). We allow a maximum of 2 pets per pet friendly room. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. The Hotel has a regular pest control program in place. Buffett had a little bit of everything. We do allow pets and have a designated area for pet friendly rooms. Front desk amazing. Do you have a room with a view available? 3. I liked the layout for the bathroom area. Copyright 19962023 There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. This place is such a gem!! Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Server was very nice as well. Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. For the money, this hotel was beyond worth it. Rooms were clean & staff at desk was very polite & professional. Hotel was clean and had a pleasant clean smell. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. This hotel was highly-rated for its very comfy beds. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. Room was a nice surprise- nice size, comfortable beds and chair. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. All rights reserved. Staff was friendly. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Booked this on a major travel site for an incredibly low price. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. Location off highway was amazingly easy. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Amazingly clean. Nobody likes that thought," Freeland said. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. We all have bed bug bites all over us and they are very uncomfortable! Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, We checked into the hotel and the person at the counter was very friendly and personable. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Friendly and informative front staff. Select dates to see this property's availability and prices, Food: She contacted me later in the day and said she would e-mail me their report. If we find any, we delete them and, if necessary, take action against whoever is responsible. Icon Color & Report Disclaimer File a new bed bug report at this location It is my hope that you see fit to give us a second chance to win your valuable business back. <[emailprotected]edbugregistry.com>. Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Bed Bug Reports The Academy Hotel Colorado Springs, CO Colorado - USA Sign up and we'll send the best deals to you. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Frequent visitors over many years and always pleased. NEVER again! The Academy Hotel Colorado Springs - Reservations.com "Bed bugs can be present in any hotel no matter how expensive the rooms may be. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . Room had some leaking issues at sink but was still very clean and fresh. I never swim with my kids because I hate cold water and was able to swim with them for hours. The pool was nice and warm But the complaints stop there. Mountain View was decent but not sure its worth the up charge. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Guests are required to show a photo ID and credit card upon check-in. If the staff was better, the hotel would be an excellent place to stay. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. The eggs are almost impossible to see when laid on most surfaces. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. Very nice staff EVERYONE!! The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Hotels Colorado Springs, Colorado | TheAcademyHotel.com Taxes and fees that are shown are estimates only. The breakfast was awesome. 20 Best Hotels in Colorado Springs. Hotels from $50/night - KAYAK If the staff was better, the hotel would be an excellent place to stay. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. Great value! Our bed was horrible. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included We stayed at this hotel last summer, June 2010, and left with some bites on us all. A chef was available to make made to order eggs/omelets! There is nothing classy about the way this staff treats it's guests. We will definitely stay here again if we are in the area! Great place to stay, great location and awesome breakfast!! Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. I then contacted the BBB. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am Tripadvisor performs checks on reviews. June 12, 2022 . I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. For convenience, each room includes a refrigerator and a microwave. A nice grill and bar. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews I really didn't know about bed bugs at the time. And it can happen anywhere. Want a great night's sleep? Booking not found double-check your booking number and PIN then try again. The Academy Hotel Colorado Springs - HotelPlanner.com The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. We went back to the area for spring break and decided to stay there again because of the location and price.
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