Select Alaska Roundtrip Seattle cruises and cruisetours booked October 14, 2022, through November 15, 2022, will receive an additional US$100 Onboard Credit per person (US$200 per stateroom). Powered by Invision Community. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. holland america scedule from rotterdam to the usa. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Your booking will be credited to, and finalized by, your preferred travel advisor. Any additional information concerning currency restrictions, please contact the customs agency in their country. The Holland America Line Rewards Visa Card earns 2 points per $1 spent on all Holland America purchases, including onboard purchases, and 1 point per $1 spent All guests should keep themselves advised of changes in government requirements. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. For this reason, Holland America Line has size and weight guidelines for scooters. Distribute your ship phone number to friends and relatives. Applications that use high bandwidth may be blocked and offerings are subject to change with or without notice. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Travelers diarrhea (TD) isthe most common illness to affect travelers. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. Cash Advance: Cash advances are available at the Guest Services. Started June 21, 2021, By Guests may check no more than 3 pieces of luggage per person. Applies to all guests 18 years of age and over. Uh, I don't know if I'm supposed to disclose this, but a HAL rep told me today that if you book a ships tour in advance using a credit card that when you get on board, before the tour occurs, you can have the excursions desk reverse the credit card charge and put the charge on your onboard account. Imagine your on board account is a checking account like at your bank. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Shops, or Services at the Greenhouse Spa. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. Holland America Line's 150th Anniversary Offer Includes an At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. Holland America Line Rewards Visa Card - Barclays US What have people been experiencing lately using OBC towards gratuities? I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. I prepaid a drink package and soda cards and 2 excursions. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. MissJammin, November 23, 2016 in Holland America Line. of disembarkation. Frequently Asked Questions | Holland America Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. It doesn't go by each person unless you have set up separate accounts. Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: [email protected]. The Signature Shops on board offer a great selection of fine jewelry, watches, fragrances, premium liquor, exclusive Holland America souvenirs and more all at tax and duty free savings. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. Holland America Cruise Onboard Credits and Balcony Upgrades PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. Mail: Letters and postcards may be mailed from the ship while in ports of call. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. Heres how you can put Onboard Credit to good use: From fishing and wildlife encounters in Alaska to hot springs in Iceland and horseback riding in Half Moon Cay, youre sure to find the perfect excursion as you explore destinations and ports of call. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). HAL does listen (at times) to their cruises, so please tell them to allow this. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. LauraS In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. Yes. Depending on the handset and the carrier the user may be required to select Roam on the handset. Cash deposits can be made on the last day of the cruise. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. You may select to print as many as you need for your vacation. Please Note: There is not an Automated Teller Machine (ATM) available on board. Other restrictions and exclusions may apply. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. Upon disembarkation, your bags are delivered directly back home. Please print out Express Docs including Boarding Pass prior to your sail date. Previously with RCCL and with Carnival I have never run into this. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. At the center is Music Walk: an exclusive collection of performances. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. You may request seating time, table size and indicate with whom you wish to dine. The Hotel Service Charge is either $13.50 or $15.00 (for a suite) per person, per day. Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. On Board Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. Learn more, Self-care, anyone? Therefore I will have to have a hold put on my card for $420X6. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Thus you have fewer receipts to check at the end of the cruise -- this is great for longer cruises. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. the vessel leaves. How about a wine package or two? party to be disembarked in a non-U.S. port. An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. The amount of Onboard Credit you'll recieve is based on your stateroom selection. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Holland America Cruise Deals - Free Upgrades Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. Can it go towards a pre-excursion hotel/transfers arranged thru HAL? A password will be selected by the parent/guardian of the child. Cruise onboard credit: What it is, where to get it and how best to Shore Excursion credit must be used pre-cruise when applied toward an Alaska Cruisetour Land Excursion purchase. It is how it is. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. A seamless transition is what our pre- and post-cruise hotels and tours are all about. U.S. port and ending it in a different U.S. port. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. By Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. 150th Anniversary Offer (Offer): Onboard Credit through this offer is available in the following amounts: US$75 per person (US$150 per stateroom) for guests booked in an Interior or Ocean View stateroom; US$150 per person (US$300 per stateroom) for guests booked in a Verandah stateroom, Vista Suite, Signature Suite, Neptune Suite, or Pinnacle Suite. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Other exclusions and terms may apply; void where prohibited. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. CC Help Jenn Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Reconfirm any special requests with the Maitre d after you board. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. Any and. No internet purchase required to download or use on board. Keep these items close at hand in your purse or jacket pocket. Also, be sure to enjoy the Compass book located in your stateroom. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. We seek, to the extent feasible, to accommodate guests with disabilities. If you receive a busy signal or message, please hang up quickly and try your call again. Book and save with our Have It All cruise fare. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. (Remember that checked baggage might not be accessible at all times.) Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations.
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