Marketing companies to show you products, special offers or services, from Moonpig.com that might interest you while you are browsing the internet. To process and deliver your order including Card and gift personalisation we may process your identity, contact and communications for the performance of our contract with you or where it is necessary for our legitimate interests (e.g. Where it is necessary for our legitimate interests (or your legitimate interests or those of a third party). We will notify you of the delivery cost at the checkout stage before you place your order. Based on your description, I understand your scenario that you met, if your email account is Office 365 exchange online email account, as Microsoft 365 global admin can change email address via using admin center. Unless otherwise stated, all Content on and IP in relation to our Website and/or App is wholly owned by Moonpig or its licensors. It is up to you to ensure the content you have contributed for inclusion in a Personalised Product is correct (for example the content is correctly spelt). We reserve the right to decline publication of reviews or to remove reviews at our discretion. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Something every company out there offers (for simple reasons, you may sale your domain and email needs to change). We would, however, appreciate the chance to deal with your concerns before you approach the ICO/DPC so please contact us in the first instance. You can also choose to receive reminders when it's time to send your friend or relative another card or gift. For the purposes of these Terms, the following words will have the meanings as set out below: (a) IP means intellectual property rights of any nature, including (for example) patents, rights to inventions, copyright and related rights, trade marks and service marks, trade names and domain names, rights in get-up, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to preserve the confidentiality of information (including know-how and trade secrets), and any other intellectual property rights, whether registered or unregistered, and including all applications for such rights, and rights to apply for and be granted such rights, and renewals or extensions of such rights, and rights to claim priority from such rights, and all similar or equivalent rights or forms of protection which subsist, or will subsist, now or in the future, in any part of the world. If the Product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. to study how customers use our products and services, to develop our products and services and grow our business). Should it be necessary, we will then advise you how to return your item. Emails found on company website [email protected] 94% support 0 0 [email protected] 77% communication 0 0 Emails found on 3rd party websites [email protected] 99% 0 0 [email protected] 98% 0 0 Last viewed. Your payment details will not be stored by Moonpig.com, but instead it will be stored by a payment service provider under contract with us. Please have your order number or the email address you registered with us available so we can answer your query as quickly as possible. Please note that only cards can be delivered worldwide. Personalised Products, including cards, mugs - Where an item is faulty, please contact our Customer Service Team via Email. 16.2. Select Settings & privacy, then click Settings. Request the transfer of your personal data to you or to a third party. Facebook Twitter Email. 4.3.You can pay for your Products using credit card, debit card, PayPal, ApplePay, any account credit, or any other payment method which we make available to you at the time of your order. Note: Information provided applies to mobile devices sold in Canada. Check for an e-mail from us - this will include a link. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. For Company Secretary enquiries and for disclosures under DTRs please email: [email protected]. If you do not agree to these Terms, you must not order any Products from this Website or the App. If it is a standard Product which does not include any content selected by you, it is a non-personalised Product (Non-Personalised Product). We take all reasonable care to ensure that the price of the Product advised to you is correct. A valid email address is also required to receive any other communications mentioned in these Terms. This is how we decide which products, services and offers may be relevant for you. Withdraw consent at any time where we are relying on consent to process your personal data. Step 2: Click on Help & Settings menu, now click "Accounts & Billing". Can I update or remove my saved payment card details? 8.3. How do I get a VAT receipt? You have personal data rights. Here you can click Edit to make changes or Delete to remove entirely. The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. If you'd like to add a new email address to set as your primary email address, under "Add email address", type a new email address and click Add . Have a look at these trending articles or let us know how we can help and we'll be happy to assist you. If you have also provided your date of birth, we will use this to send you a message on your birthday. WE ARE RESPONSIBLE FOR LOSS OR DAMAGE SUFFERED BY YOU. Here's how to change Gmail address name. If you would like us to Close / Delete all data held in your Moonpig account please contact our Customer Service team using our contact form and choose the option Account Management >Data Removal Request We can action this request through our IT department which will be completed within 10 working days. Moonpig phone numbers +1 888 888 7911 0 0 USA +44 345 450 0100 0 0 United Kingdom Moonpig website www.moonpig.com What is Moonpig's email addresses? Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering such a contract. Then you open your profile, you can open it by clicking on your profile photo in the top left corner. Go to the Email address tab. You must be at least 18 years old to place an order on our Website or the App. Request erasure of your personal data. Please note that promotional offers, discount codes and vouchers can only be applied to our specified Products. The site allows its users to create and edit account information, browse gift and flower catalogs, buy products online and like or rate products. 1. On these occasions, this information will be clearly stated on our Website or App. Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us at [emailprotected]. We may have to make minor changes to a Product to reflect changes in relevant laws and regulatory requirements or to implement minor technical adjustments and improvements, for example to address a security threat. For more information on the range of delivery options available, please visit https://support-us.moonpig.com/hc/en-gb/articles/360007769117-Delivery-Information. We will not be responsible for supplying the Products late or not supplying any part of them if this is caused by you not giving us the correct information, we need within a reasonable time of us asking for it. You only legally own a Product which is goods once we have received payment in full. According to the problem you described, please refer to the following link: Change the email address or phone number for your Microsoft account I hope the information provided is useful for you. Even if we delay in enforcing this contract, we can still enforce it later. The Company's ordinary issued share capital consists of . Company Secretary. Search "" Close search. Select Manage how you sign in to Microsoft. If you want to end a Contract before it is completed where we are not at fault and you have not changed your mind, you can contact us to let us know. A place close to your heart. Any reference in these Terms and Conditions to we, us or our is a reference to Moonpig.com Limited. The service providers that Moonpig works with must prove to us that they have the same high standards around protection of your data as Moonpig. If you have to change your email password, you'll need to do that with your email provider (for example, Microsoft 365, Gmail, Yahoo, iCloud, Xfinity, or a corporate Exchange server). INFORMATION ABOUT US AND HOW TO CONTACT US, Moonpig.com Limited is a company registered in England and Wales under registration number03852652. Pick a new email address (or two) Do this long before exiting your current address. FBiH - Konkursi za turistike vodie i voditelje putnike agencije. 2. If the Product is a one-off purchase of digital content, such as an eCard, we will make the digital content available to the recipient either immediately, the same day or at 9am EST on your selected date of delivery, depending on the option you select. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. In the Password field, type the password for your MozyHome account, then click Submit. Go to Settings. However, you may transfer our guarantee to the recipient who has acquired the product or, where the product is services, any item or property in respect of which we have provided the services. 10.1. 8.5. 3. Send your card on the go: You can send it straight to their letterbox or back to you to sign (if you choose this option we'll pop in an extra envelope). My Account - FAQ | Moonpig My Account My Account Advice for managing your Moonpig account. Promotional offers and discount codes must be used within the valid offer time, but we reserve the right to dispatch Products outside of this period. Exercising your right to change your mind. A message containing a link for confirming the new email address is sent to the specified email address. Go to My Sky and sign in with your Sky iD. for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) or where it is necessary to comply with a legal obligation. When you log into your Moonpig Account, the Reminder Voucher (where applicable) will be applied to your basket. Enter your e-mail address and click 'Send'. Provided we do this we will not be liable for delays caused by the event. 5. We will get your express opt-in consent before we share your personal data with any third-party service providers for marketing purposes. Delivery Information FAQs About Us Our Story Moonpig Group Blog Press Enquiries Moonpig Careers Sustainability The Small Details You will be responsible for the budgeting, forecasting and analysis of financial . Submit Change Email Request CoinSpot. If this is the case, we will inform you of this via email and will refund you for the product. This enables you to ask us to suspend the processing of your personal data in the following scenarios: If you want us to establish the data's accuracy. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. 10.2. For security reasons, you might be asked to . You can speak to our Customer Service Team for a Freepost returns address if you do not have one. 17.6. We will try our best so that you understand this guide. Most commonly, we will use your personal data in the following circumstances: Where we need to perform the contract, we are about to enter or have entered with you. If you decide to access linked third party websites, you do so at your own risk. It is your responsibility to ensure that the postal information you input for delivery is correct. Under "Contact info," click Email. 4. On the left navigation panel, click Personal info . Email Moonpig Using Resolver you can: Keep all your correspondence in one place Go straight to the correct contact point within an organisation Make use of a series of simple templates to help make raising your complaint as simple and quick as possible Receive reminders when you get a response from a company or organisation If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. In this case you have until 14 days after the day you (or the recipient) receives the last delivery to change your mind about the goods; 8.4. if so you have 14 days after the day you (or the recipient) receives the goods, unless your goods are split into several deliveries over different days. You can view the following sections and edit the following settings. When you confirm your order, we will take payment for your order by means of your nominated payment method. For orders that are accepted, unless we inform you otherwise in the order process, we will make reasonable efforts to dispatch the Product you have ordered within 5 days of the order. If a court finds part of this contract illegal, the rest will continue in force. This version was last updated February 2022. 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